Privacy Policy

Funding Loop Pay values your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and disclose information when you use Funding Loop Pay.

Funding Loop Pay is operated by Funding Loop Pty Ltd, in partnership with Choco Up Aus Pty Ltd.

We may collect:

• Business and contact details (name, email, phone number, address)
• Financial and transactional information for assessment
• Device, usage, and website interaction data
• Identity verification documents where required

Your information is used to:

• Assess and approve Funding Loop Pay applications
• Facilitate payments and repayments
• Communicate with you regarding your account or application
• Meet legal, regulatory, and security obligations
• Improve our services and user experience

We may share your data with:

• Choco Up Aus Pty Ltd for underwriting and repayment management
• Financial partners and service providers assisting in payment processing
• Regulatory or law enforcement agencies where required by law

We maintain industry-standard data protection practices, including encryption, restricted access, and secure storage systems to protect your information from unauthorised use or disclosure.

As our partner Choco Up is based outside Australia, your data may be transferred or stored overseas. We ensure that appropriate safeguards are in place to protect your privacy in line with Australian requirements.

You can request access to, correction of, or deletion of your personal information at any time by contacting us at support@fundingloop.com.au.

We may update this Privacy Policy from time to time. Any updates will be published on this page with a revised “last updated” date.

If you have questions or concerns about how we handle your information, please contact: